Privacy Policy Statement

Cheers Travel Company Limited (“Cheers Travel Company Limited”, “we”, “our” or “us”) is an online and retail travel agency operating in the United Kingdom (Company Registration No: 16623245).

We are committed to safeguarding the privacy and confidentiality of our customers and website users. This Privacy Policy (“Policy”) explains how we collect, use, store, and disclose your personal information. By using our website or services, you agree to the terms of this Policy.

If you have any questions about how we handle your personal information, please contact us at care@cheerstravel.co.uk.

When you register as a user or purchase goods or services from us, we may collect personal information necessary to fulfil your request, such as:

• Full name
• Telephone number
• Email address

We may also collect information if you complete forms on our website or communicate with us via:

• Telephone
• SMS
• Mail
• Email
• In person
• Social media platforms (e.g., Facebook, Twitter)

We may use your information to:

• Provide the travel products and services you request
• Process and secure your payments
• Communicate with you regarding bookings or enquiries
• Send information on products, promotions, or services relevant to you (with your consent)
• Conduct market analysis to improve our services

Where sharing with carefully selected third parties is required, we will notify you in advance. Registration forms will offer the option to opt out of marketing communications.

By providing your personal information, you consent to its collection, storage, and use in accordance with this Policy. This includes cases where we act as an agent on behalf of wholesalers and providers of travel products and services.

Although we work with many partners, we ensure they are reputable and adhere to compliant privacy practices.

We store your personal information securely, using robust physical, electronic, and procedural safeguards.

All online payment transactions are encrypted using SSL and protected by EV (Extended Validation) VeriSign certificates, along with a secure, fraud-resistant payment gateway.

Our website may contain links to external sites. Please note:

• We are not responsible for the privacy policies of third-party websites
• We encourage reviewing their policies before sharing personal information

We may disclose your personal information:

• Where required by law, court order, or government authority
• To protect the rights, property, or safety of Cheers Travel Company Limited, our customers, or the public
• To enforce our terms and conditions
• To detect, investigate, or prevent fraud or other unlawful activity

If you subscribe to our newsletters, you will receive periodic updates, which may include sponsored content. You may unsubscribe at any time via the link in each email.

We automatically collect non-personal information about your visit to:

• Improve website performance and design
• Detect and prevent fraud or technical errors
• Analyse travel trends and customer preferences
• Develop and enhance our services

We may use cookies for personalisation. You can disable cookies through your browser settings.

To stop receiving promotional materials or marketing communications, contact us at: care@cheerstravel.co.uk.

We may update this Privacy Policy from time to time. Any material changes will be posted on our website. Continued use of our services after changes are posted constitutes acceptance of the updated Policy.

For enquiries or concerns about this Policy:

E-mail: care@cheerstravel.co.uk

We aim to respond to all reasonable enquiries within three business days.